10 years warranty on the desk frame and 5 years warranty on electrical parts (lifting motor , controller and handset).

Please take the clear video and pictures of the faulty products and send them to [email protected], or by calling our toll-free phone number at +86 13382165719. Our team will get feedback with the corresponding solution within 12 hours.

We would send free replacement parts or replace the defective product for you. (Not Artificial Damage).

You will still have maintenance service if damaged by incorrect use. (but you might need to pay a little bit cost depending on the situation).

You will enjoy lifetime maintenance service. (you might need to pay a little bit cost depending on the actual situation).