What is the error code?
Our products have advanced error detection systems, which makes it possible for an error code to be displayed on the display. This error code can be used to find out what the problem is with the product, after which it can be easily solved.
What are your main products?
Our main products have dual motor two/three segments standing desk, single motor standing desk, L-shape standing desk, standing desk workstation and electric lifting column.
How do I obtain prices on products?
Please contact us by e-mail at [email protected], or by phone at +86 13382165719. You will be assigned one of our professional Foreign Trade Business Managers.
LED display is showing E04
Handset not connected, Check handset cable connection to the control box and execute RESET
What color choices are available with standing desk?
The most popular colors are black, white, and grey (silver), but we can provide custom colors as requested.
Do you provide samples? is it free or extra?
Yes, we can offer the samples for your evaluation. You need to pay the sample fee and shipping fee. But we promise to deduct the sample fee if we make an agreement on mass production later.
LED display is showing E05
Anti-collision, Release buttons
Do your products support customization?
Our R&D team can customize products that exactly meet your requirements. Do you offer a warranty for the products? A: Yes, we offer a 5~10 years warranty on most of the products.
Do you have any MOQ limit for orders?
Low MOQ, small orders are available.
LED display is showing E11
Lifting leg 1 not connected, Check lifting leg cable connection to the control box and execute RESET