Our products have advanced error detection systems, which makes it possible for an error code to be displayed on the display. This error code can be used to find out what the problem is with the product, after which it can be easily solved.

Handset not connected, Check handset cable connection to the control box and execute RESET

Anti-collision, Release buttons

Lifting leg 1 not connected, Check lifting leg cable connection to the control box and execute RESET

Lifting leg 2 not connected, Check handset cable connection to the control box and execute RESET

Overheat, Allow the desk to cool down for 18 minutes

We hope that the issue with your product has been solved by using the information provided above. If this is not the case, please contact us by sending a video or photo of the specific problem to [email protected]. We will come back to you with a solution as soon as possible!